Leading Up: How Physician Liaisons Can Lead Their Physicians w/ Dr. Jimmy Knott #157

Oct 12, 2021 | Podcast Episodes



No matter who you are or what you’re doing, you influence those around you in some capacity. It’s time we learn how to do it effectively. After working as an engineer for the DuPont Company in Nashville, Dr.Jimmy Knott felt led to go into the ministry. He enrolled at New Orleans Theological Seminary, and earned his M. Div., in 1976. He earned his Doctor of Ministry degree from New Orleans Baptist Theological Seminary in May 2002. Dr. Knott’s passion is to assist people in maximizing their impact and help existing and aspiring leaders to better understand what transformational leadership is and does.

Let’s dive into this absolute treat of an episode and learn more about what it means to, not only lead down, but lead up; and how it applies even to physician liaisons.

[00:01 – 06:20] You are Always Leading and Influencing Someone

  • I introduce our guest Dr. Jimmy Knott
    • My father in law and expert
  • Learn a bit more about Dr. Knott
    • Relationship with leadership 
    • Current activities and focuses 
  • Understanding leadership 
    • You may be a leader even if you don’t know 
    • Leadership isn’t always down 
    • It is also across and up

[06:21 – 20:18] Leading Up: How Physician Liaisons Can Lead Their Physicians

  • How this concept of leading up can apply to liaisons 
    • The importance of leading yourself first 
    • Figure out how to add value 
    • Ask the right questions
  • How to communicate with your superiors 
    • You need to provide honest feedback
    • Say the things they don’t want to hear 
    • Building trust through regular communication
  • Being prepared to face your boss
    • You are on the front lines 
    • Confront reality 
  • Make great decisions through engagement 

[20:19 – 29:44] Set Expectations with Quality Questions 

  • The importance of preparing questions 
    • There’s no way to learn without questions 
    • ‘What does success look like to you’ 
  • How to navigate two different Physicians 
    • Credibility = influence 
  • Four questions/items to go through in a meeting 
    • 1. What is going well? 
    • 2. What is broken? 
    • 3. Getting clarity on something specific 
    • 4. What’s missing/needed? 
  • Regular meetings are critical to productivity 

[29:45 – 35:54] Closing Segment

  • Hitting the highlights of our conversation
    • Lead up
    • Build trust! 
    • Communicate frequently 
  • Anticipate the future and needs for your leader 
  • How to connect with Dr. Knott
    • Links below 
  • Final thoughts
  • Stay tuned for more. Links available below.

Tweetable Quotes:

“Any time you try to alter the behaviors or attitudes or the beliefs, the outcomes, of another person, you’ve just become a leader.” – Dr. Jimmy Knott

“What can I do to help the men and women I report to… If I add value to them, then the whole organization gets better.” – Dr. Jimmy Knott

“You can’t create a new future unless you’re willing to confront present reality… You have to look those things in the face in order to bring about change.” – Dr. Jimmy Knott

Dr. Jimmy Knott Bio:

jimmy-knott-author (2)

Jimmy loves leaders and leader development. He is an insightful Bible teacher who seeks to make God’s Word relevant and practical. For over forty years, Jimmy served a couple of churches as one of the pastors and teachers. Most of that at First Baptist Orlando. Jimmy is also deeply committed to training and mentoring existing and emerging leaders.

Episode Links:

Learn more about Jimmy at www.jimmyknott.com you can also grab a copy of his book “Lord, Teach Us to Pray” on Amazon. You can get in touch with him by sending him an email at jimmy@jimmyknott.com

Read or Download Full Transcript for Episode #157

Looking for a key quote? More of a reader?

Read or download a free PDF transcript of this episode update link

Subscribed Yet? Now you can!

Subscribe to the Patient Convert Podcast and never miss a new episode! 

Subscribe for emails or using your favorite podcast app via EmailApple PodcastsGoogle PlaySpotifyStitcher, or visit my website https://kelleyknott.com/  

Feel free to connect with me on LinkedInTwitterFacebookInstagram   

What We Do 

Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing 

Check out our physician liaison training platform – Physician Liaison University 

Leave a Rating & Review for Other Listeners! 

I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above. 

The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher as well. 

Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. 

Thanks for listening.

Kelley Knott 

KELLEY KNOTT

KELLEY KNOTT

Kelley Knott is an expert Physician Liaison Trainer and consultant. Her passion is the help liaisons and practices maximize their effectiveness to improve patient care and revenue new revenue streams for their practice or hospital system. She is one of the first people in the US to develop online courses specifically geared toward physician liaison marketing. She is a published author, entrepreneur, and speaker.

Want to become a better medical marketer?

Don’t miss out on the latest content I am creating. Sign up for my monthly newsletter and join 1,000s of medical professionals.